Domain Hosting Return
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Hello WordPress Team,
This is Inam Khan WordPress Theme Developer. My WordPress team requests that one of my clients for whom I created a website on WordPress last year. For which I bought the domain and hosting from the official website of WordPress. But my customer told me he didn’t have time to work on the website. So the problem with my client is that their payment card is auto-charged for domain and hosting. My client doesn’t want to continue with the website so I have to return the domain and hosting. Can the WordPress team help me with this? Do wordpress agree to take back the domain hosting ?Thanks, Regards
Inam Khan
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We have absolutely no history of domains, sites, purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
What is the domain name you’re referring to?
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domain is https://abdulsattarkhan.com/ but I try to contact the WordPress team through my customer account. By the way, the response time of your support is quite good. Thanks
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You bet –
It does seem that this domain is under another account. Can you log out and log back in with your other username? You may also be able to log in using the email address that gets renewal reminders.
Once you’re logged into the correct account, you can reach us again by replying here or heading to http://wordpress.com/help/contact .
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Hello WP Team,
I’m currently logged in with my customer account. I bought domain hosting from the same account last year which was renewed this year which my clients did not want to renew. But auto charged and service renewed. Please return this service. My client doesn’t need it this year.
Thanks, Regards
Inam Khan
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Hi there,
I see that you already resolved that via live chat. If you need further assistance feel free to contact us again.
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