Domain in Redemption

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  blisscopenhagen · Member · Apr 17, 2017 at 8:33 pm

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  My domain name has expired this year. Now it’s in redemption period. Please someone contact me how to get it back.
  Thank you very much.
  The domain name is blisscopenhagen.com

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 17, 2017 at 8:35 pm

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  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  I’ve tagged this thread in the sidebar with modlook for Staff attention. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

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  kokkieh · Staff · Apr 18, 2017 at 7:00 am

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  Hi there,

  To recover a domain from redemption I’ll need to email our registrar and ask them to restore it. They charge a $80 fee to do this, on top of the regular renewal fee.

  Please let me know if you agree to that fee, and I can get the process started.

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  blisscopenhagen · Member · Apr 18, 2017 at 8:10 am

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  Hi
  Thanks for quick reply. Yes I agree they can charge $80

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  kokkieh · Staff · Apr 18, 2017 at 8:45 am

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  Thanks for confirming. I’ve emailed you a payment link via email. Once we receive your payment I can email our registrar to restore the domain. It usually take one to two days for them do to this.

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  blisscopenhagen · Member · Apr 18, 2017 at 9:59 am

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  Hi
  Thanks, Payment is now successfully completed.
  To avoid same in the future how can I ensure automatic renewal is setup?

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  kokkieh · Staff · Apr 18, 2017 at 1:14 pm

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  I’ve emailed our registrar to restore the domain. Once the domain is restored I’ll help you make sure that it has automatic renewal activated.

  Also please make sure that your WordPress.com account email address is still correct, as that’s where we sent the renewal reminders:

  https://wordpress.com/me/account/

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  blisscopenhagen · Member · Apr 18, 2017 at 1:35 pm

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  Amazing thanks.
  The email is correct but for unknown reason is the renewal mail ended in the spam filter.

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  kokkieh · Staff · Apr 18, 2017 at 1:47 pm

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  I recommend you add the FROM email address for that renewal email to your contacts list. That should prevent it from going into spam in future.

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  kokkieh · Staff · Apr 19, 2017 at 5:08 am

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  Your domain has been restored and is showing your site again.

  It looks like you’ll need to add a new payment method to the domain to activate automatic renewal. You can do that on this page:

  https://wordpress.com/me/purchases/blisscopenhagen.com/7885830

  Please let me know if I can help with anything else.

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  blisscopenhagen · Member · Apr 19, 2017 at 5:39 am

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  Amazing thanks for the help and quick reaction.

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  staff-zinnia · Staff · Apr 20, 2017 at 4:23 pm

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  No problem at all, we are happy to help. Best wishes :)