Domain in Redemption

sweetspokenlove · Member · Jan 20, 2017 at 3:13 pm
Copy link

Add topic to favorites
I would like to try to reclaim my domain in redemption: sweetspokenlove.com. I am aware that I will need to pay the $80 late renewal fee in addition to the $26 domain fee. If possible to reclaim, please let me know how to pay this amount and complete the process. Thank you.

The blog I need help with is: (visible only to logged in users)
staff-zinnia · Staff · Jan 20, 2017 at 3:57 pm
Copy link
Good Morning –

I have confirmed that sweetspokenlove.com is in redemption. The first step to recover the domain is for me to reach out to our domain partner. I’ve gone ahead and done that already. Typically, we will hear back from them within 48 hours and then send an update your way.

You should have an email from me that outlines the redemption process and includes a manual payment link for the the redemption fee and registration cost. Please let me know if you do not receive that email.
sweetspokenlove · Member · Jan 20, 2017 at 4:18 pm
Copy link
Hello and thanks for the quick reply! I went ahead and made the payment with the link you provided me. I appreciate your assistance with helping me recover the domain.
staff-zinnia · Staff · Jan 20, 2017 at 6:47 pm
Copy link
No worries. I’ll send an update as soon as I hear back from our domain partner.
staff-zinnia · Staff · Jan 23, 2017 at 5:09 pm
Copy link
Hello –

I’ve successfully restored sweetspokenlove.com to your account and the domain is active and working.

As a reminder, this upgrade will expire on November 19th, 2017. You’ll want to update the card on your account for successful auto renewal: https://en.support.wordpress.com/change-credit-card-details/

Let me know if I can help with anything else.
sweetspokenlove · Member · Jan 23, 2017 at 5:29 pm
Copy link
Thank you so much! I will definitely turn on auto renewal to avoid this again.
staff-zinnia · Staff · Jan 23, 2017 at 6:47 pm
Copy link
No problem. Take care :)

No items found.