Domain in Redepmtion Period

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  dolapoo · Member · Apr 20, 2017 at 3:52 am

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  Hello, I understand my domain is in redemption period and I need some support understand what the next step is to getting my website back online.

  Looking forward to your prompt response.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 20, 2017 at 3:55 am

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  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  I’ve tagged this thread in the sidebar with modlook for Staff attention. Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  gemmacevans · Member · Apr 20, 2017 at 11:28 am

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  Hi there,

  estateintel.com expired on 2017-03-06 and is currently in the redemption period:

  Domain Expiration

  The good news is that you can still try to recover your domain as it has not yet been deleted, purchased by someone else at auction or sold on back-order. An $80 redemption fee will be added to the regular domain renewal cost of $18.

  If you agree to these costs I can generate a payment request for the amount. Once that has been paid, we can start the process of trying to get your domain back. Should the recovery fail after you’ve paid the redemption fee, that fee is refunded in full.

  If you do not want to pay the fee, you can wait until the domain is released but you may not be able to get it back if it is purchased at auction during this time.

  Please let me know what you would like to do as soon as you can.

  Thanks!

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  dolapoo · Member · Apr 20, 2017 at 12:05 pm

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  I accept. Please proceed with forwarding me the details for payment.

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  gemmacevans · Member · Apr 20, 2017 at 3:19 pm

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  Hi there,

  A member of staff replied to your email shortly after you replied to me here :) They’ve sent you a link to pay for the domain costs.

  Come back to me if you have any problems.