Domain is being parked by WordPress
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Hello, I canceled my domain name (and deleted it) because I wanted to register it with AWS, but it’s unavailable since it’s registered by Automattic.
The domain is augustopetraglia.com
My WP blog is http://aaugustocom.wordpress.comCould someone help me please?
Thanks in advance -
Hi, when you cancel a domain that’s been registered for a while, you’ll get a warning that it won’t be released right away. That is the case here, and this domain is in its redemption period right now.
If you’d like to renew, you’ll likely have an option for that as mentioned here:
https://wordpress.com/support/domains/domain-expiration/#renewing-a-domain-in-the-redemption-periodIf you don’t, but you do want to pay the redemption fee, please let us know.
Otherwise you can allow it to finish the redemption process as outlined here:
Hoping this helps!
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Hi supernovia,
Sorry for the late response.
I would like to renew, but I don’t have the option, so I would like to pay the redemption fee.How can I proceed?
Thank you
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Hi, in your case you should still be able to redeem the domain under https://wordpress.com/me/purchases . Are you not seeing that option, as described here?
https://wordpress.com/support/domains/domain-expiration/#renewing-a-domain-in-the-redemption-period
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I checked in and we’re actually not seeing that option, so I’ll send a manual payment request for you. Please update us here when you’ve paid that. Cheers!
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