domain is down

  • Unknown's avatar
    juliekenzlerec2aaeb70e · Member ·

    My credit card must have been invalid. I added a current card. I can’t find my website anywhere.

    Self-declared URL: hopefollows.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    @juliekenzlerec2aaeb70e Thanks for reaching out.

    You’ve contacted the free support forums for websites hosted on WordPress.com. While your site isn’t hosted with us, we’re here to point you in the right direction for assistance.

    Firstly, I suggest reaching out to your host, Bluehost, for support. Since they host your site’s files, they have the best resources to help resolve any issues related to your hosting renewal.

    If the problem pertains to domain renewal, you’ll need to contact your domain registrar, FastDomain, to update your payment details and restore your site’s functionality.

    I hope this guidance helps you navigate the situation. Feel free to ask if you have any further questions or require additional assistance.

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