Domain is locked with Automattic Inc/EPP. Please help

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  ezglobal2023 · Member · Aug 12, 2023 at 6:45 am

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  Dear staff,

  could you help me unlock my domain from Automattic inc and please provide the EPP Authorization?

  Thank you very much!

  Domain Name: aseje.net
  Registry Domain ID: 2780510663_DOMAIN_NET-VRSN
  Registrar URL: http://www.automattic.com

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Aug 13, 2023 at 7:38 am

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  Hi there!

  I see that the domain was transferred to a different WordPress.com account, not the @ezglobal2023 account you’re logged into right now.

  Because the domain was transferred to us recently, you won’t be able to transfer it again for 60 days from the transfer date. This is an ICANN rule that applies to all registrars. ICANN is the domain registration regulatory body.

  However, you can point the domain to an external host by changing its nameservers or DNS records. You’ll just need to log into the correct WordPress.com account.

  If you need help logging into the correct account, please send an email to passwordhelp@wordpress.com.

  Thanks!

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  ezglobal2023 · Member · Aug 13, 2023 at 7:57 am

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  hello. I dont do action to transfer bro. old time my domain from google domain. and stay on my email is: (email visible only to moderators and staff). Now my domain on google is gone. And i checked Whois. my domain stay on automatic.com company. Then what to do? i dont know what account infomation for i have to access to get back my domain. Please help me

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  aisajib · Member · Aug 13, 2023 at 9:23 am

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  Hi there!

  I see that you sent an email to the account recovery team, as I suggested above. Please sit tight; they will get back to you via email to help you with this further.

  Thnks!

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  ezglobal2023 · Member · Aug 14, 2023 at 8:49 am

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  Please help me do it soon as possible. i need to fix my site to work

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  supernovia · Staff · Aug 14, 2023 at 8:06 pm

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  @ezglobal2023, sure thing. Your best bet is to continue working with the account recovery team over email. If they ask for more information, please reply to them directly so they can assist. Thanks!

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  ezglobal2023 · Member · Aug 15, 2023 at 1:08 am

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  thank you. I still not see respon from account recovery team. Can you forward my request to

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  ezglobal2023 · Member · Aug 17, 2023 at 3:13 pm

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  it too much day i dont see staff help solve my case. Please help mee

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  staff-totoro · Staff · Aug 17, 2023 at 9:07 pm

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  Hi there, we are not able to help with domain ownership disputes, but I see a member of our staff replied to you privately via email. Please check your inbox for this update!
  
  We cannot help further here in our public forums so I am closing this thread, but we are happy to continue to help via email. Thanks!