domain is missing in web server configuration and login issues

  • Unknown's avatar

    I have created a second account in order to post my issue, since I have lost all access to my previous account. Every time I try to access my blog, frenchmorningspreschool.com, I receive an error message stating that the domain is missing from the web server configuration, and that I should contact technical support for assistance. When I attempt to log in to my WordPress account, my previous username and password do not work. I have tried to reset my password, but never receive an email with the reset link. I have been able to reset in the past using this method, so I am confused as to why it is not working this time. I contacted register.com to see if it was an issue on their end, but they say everything is working fine from their side. Any help in rectifying this issue would be appreciated.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    http://frenchmorningspreschool.com is not hosted by WordPress.COM and we cannot help you with it.

    frenchmorningspreschool.com is hosted by Web.com
    WHOIS
    Name Servers:
    dns010.d.register.com
    dns057.c.register.com
    dns222.b.register.com
    dns208.a.register.com

    WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. Read the differences here > http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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