domain is not listed

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  cyacyl · Member · Feb 12, 2024 at 9:24 pm

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  My website nameservers are directed to WordPress but when I log into my account, the domain is not listed. How can I access my records when the domain doesn’t appear in my account?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  cyacyl · Member · Feb 12, 2024 at 9:27 pm

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  I need to add to the original post. The url listed is not the url I am searching for. I moved my website to Squarespace and now need to update my DNS records so email works properly. For some reason, the nameservers still point to WordPress but I cannot locate the domain in wordpress in order to update the records. I have been in contact with Enom and everyone instructed me to do this updates in WordPress, but I cannot locate the domain.

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  aisajib · Member · Feb 13, 2024 at 8:59 am

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  Hi there!

  To help us locate the domain you’re referring to, can you share the full domain name so that we can look it up on our end?

  Thanks!