Domain is not working

  • Unknown's avatar

    Hello, I had registered a domain earlier. But, I did not get any email confirming the registration. Right now, I see following error message when going to that website:
    Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

    pls. let me know how to resolve this issue.

    Thanks,

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    What is the URL of this domain please/

  • Unknown's avatar
  • Unknown's avatar

    Thank you. There is no domain mapping upgrade for NealGupta.com. If you would like to use this domain you will first need to set up domain mapping. The subscription for domain mapping an existing domain is $13.00 per year per blog. And you need to have an underlying .wordpress.com blog URL to domain map from to the domain URL.

    You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog and purchase upgrades for it.

    If you would like to use your domain name purchased elsewhere and map from your free hosted wordpress.com blog to it, then you will first need to set up domain mapping by following these steps. http://en.support.wordpress.com/domains/map-existing-domain/

    After you make the domain mapping purchase here > Dashboard > Store > My Upgrades and do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

  • Unknown's avatar

    Thank you. But, I had already bought and registered this domain sometime back. It used to work earlier. But, it stopped working recently. How I can revive it back to life.
    Since, I did not got any email regarding how to login to manage that domain, so, I am not sure where to login now.
    Neal

  • Unknown's avatar

    P.S. I bought this domain at wordpress.

  • Unknown's avatar

    But, it stopped working recently. How I can revive it back to life.

    Domain mapping upgrades are renewed annually. Did you fail to renew? I’ll tag this thread for Staff help. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Appreciate it! I did not get any email reg renewal. My understanding is that it was on auto renew.

  • Unknown's avatar

    The owner of that domain is a different WordPress.com user.

    For further assistance, please ask the user who owns the upgrade to contact us via the message on the blog’s Dashboard.

  • The topic ‘Domain is not working’ is closed to new replies.