Domain is not working

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  bellemaremartin · Member · Feb 25, 2015 at 6:14 pm

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  Hello,
  I bought a name domain (with the Premium plan, but it doesn’t work. The only pages I can see is from my wordpress.com url. I dont’t know where I forgot something! When I want to Edit my domain, I’ve got no place for my private registration. Is it normal?

  Thanks
  Martin

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Feb 25, 2015 at 7:03 pm

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  Hi there. What is the URL of the domain you bought?

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  bellemaremartin · Member · Feb 26, 2015 at 4:42 pm

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  martinbellemare.com

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  auxclass · Member · Feb 26, 2015 at 4:48 pm

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  That domain does not seem to have been registered – I have flagged this for the staff to help

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  bellemaremartin · Member · Feb 26, 2015 at 4:51 pm

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  Thanks auxclass

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  auxclass · Member · Feb 26, 2015 at 4:53 pm

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  You be welcome – the staff have a good record of straightening these things out

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  lizthefair · Member · Feb 26, 2015 at 5:35 pm

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  bellemaremartin,

  There was a small glitch in your domain registration. I’ve reset things. Could you try to register the domain again? You shouldn’t be charged for the domain (it’s included in your plan).

  If for some reason the domain doesn’t automatically connect to your plan and you are charged, let me know and I’ll refund the extra expense.

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  bellemaremartin · Member · Feb 26, 2015 at 5:54 pm

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  Thanks lizthefair, it’s working now! But, I have been charged for 24$. Could you check it out for me, please?

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  lizthefair · Member · Feb 26, 2015 at 7:39 pm

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  Sorry about that! I’ve refunded the extra payment.

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  bellemaremartin · Member · Feb 26, 2015 at 7:41 pm

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  I just received it, thanks you!