Domain is Parked with Automattic

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  jessicamay93 · Member · Feb 17, 2017 at 5:00 pm

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  Hello!

  I canceled my blog and now I am in the process of trying to get it back. Any suggestions?

  The blog I need help with is: (visible only to logged in users)

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  socgrrrl · Member · Feb 17, 2017 at 8:46 pm

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  Hi,
  How long ago did you cancel your blog?

  check this:
  https://en.support.wordpress.com/domains/domain-expiration/

  And:
  https://en.support.wordpress.com/faq-renewing-and-canceling/

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  timethief · Member · Feb 17, 2017 at 9:06 pm

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  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?

  Someone has already typed modlook into the sidebar tags on this thread for a Staff follow-up so no Volunteer responses are required here. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Feb 18, 2017 at 11:03 am

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  Hi there,

  Can you confirm which domain you would like to try and recover?

  Let me know and I’ll see if I can help you out. Thanks!

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  jessicamay93 · Member · Feb 18, 2017 at 6:35 pm

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  Hello!

  The domain that I cancelled was theglobalgringa.com

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  gemmacevans · Member · Feb 20, 2017 at 9:38 am

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  Hi,

  Thanks for confirming. I’ve restored the domain to your account. The domain costs hadn’t been refunded so there is no need for additional payment.

  You can now set theglobalgringa.com to be your primary domain:

  Domains

  Come back to me if you have any problems.