domain issue

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  chrispjgodfrey · Member · Jul 15, 2016 at 12:16 pm

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  Hello,

  Im having an issue with my domain which isn’t appearing in wordpress and also isn’t loading my website.

  I had this issue around a month ago and it was resolve, can you someone please resolve this issue for me

  The domain is http://www.chrispjgodfrey.com

  The blog I need help with is: (visible only to logged in users)

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  bookgirlmn · Member · Jul 17, 2016 at 2:10 pm

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  Hi,
  If I go to https://chrispjgodfrey.com/ I see a message saying the domain mapping upgrade is not found.

  Have you logged into your account to set up domain mapping? You need a Premium or Business plan to map a domain.

  It’s possible that your upgrades (either for plan or domain mapping) have expired and need to be renewed.

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  chrispjgodfrey · Member · Jul 17, 2016 at 3:43 pm

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  Hi!

  You already paid for the domain name regustration. And the domain now doesnt appear in wordpress.

  Any suggestion?

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  chrispjgodfrey · Member · Jul 17, 2016 at 3:43 pm

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  Sorry that should say:

  I have already paid for the domain name regustration. And the domain now doesnt appear in wordpress.

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  staff-doublebassd · Staff · Jul 18, 2016 at 5:55 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore chrispjgodfrey.com to your account.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  chrispjgodfrey · Member · Jul 19, 2016 at 9:22 am

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  Site is working again now, not sure if this was you but either way thanks for your help! x

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  staff-doublebassd · Staff · Jul 19, 2016 at 4:17 pm

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  You’re welcome!