Domain Issue – Hosted Blog

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  qualityaddict · Member · Mar 29, 2017 at 8:25 pm

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  Hello,

  I had an old account with you that must have been some sort of self-hosted site because my account is pointing to my own domain. I wish to have a blog hosted with you, not at my domain. I can’t figure out how to make this happen or to create a new blog. Can you assist me? Thanks!

  Jason

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  timethief · Member · Mar 29, 2017 at 8:29 pm

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  I cannot begin to assist you because you failed to post any relevant details yet.

  What is (are) the exact URL(s) starting with http:// of the site(s) you referring to please?

  This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

  The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

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  qualityaddict · Member · Mar 29, 2017 at 8:36 pm

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  “I cannot begin to assist you because you failed to post any relevant details yet.”

  Thank you for the attitude often found on the Internet. I’ll figure out my own issue. Thanks. Sorry for wasting your time.

  Jason

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  gemmacevans · Member · Mar 30, 2017 at 10:57 am

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  Hi Jason,

  Let me see if I can help!

  I had an old account with you that must have been some sort of self-hosted site because my account is pointing to my own domain.

  What is the URL of the site?

  I wish to have a blog hosted with you, not at my domain.

  You can set up a WordPress.com site and use a domain you already own. If you’d like to do this, let me know and I can point you in the right direction.

  Thanks!

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  timethief · Member · Mar 30, 2017 at 4:29 pm

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  @qualityaddict
  My response was said in kindly way to indicate I was waiting to help you as soon as you posted details. There was no negative spin at all.