Domain issue – URGENT!
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I purchased a domain through WordPress originally (musebeauty.net) and then I used Weebly to actually host the website. It seems that domain has expired due to payment I assume? I have called Weebly and they told me to contact WordPress. I also contacted GoDaddy/Wild West Domains and they also told me to contact you. I need to get this domain renewed immediately for my business as I cannot currently access my email and my clients cannot access my website.
The blog I need help with is: (visible only to logged in users)
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Please read https://en.support.wordpress.com/domains/domain-expiration/
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Unfortunately that doesn’t help me. WordPress does not show my purchase of the domain for some reason BUT I have the original receipt and email from WordPress when I purchased the domain back in 2016…
It is, however, not showing up in my purchase history. -
Hi there,
I purchased a domain through WordPress originally (musebeauty.net)
The domain musebeauty.net is owned by the user, musebeautybycrystal. If you own this WordPress.com account, you will need to log in and reply here.
The domain has expired and is currently in the redemption period. There is more information about domain expiry here:
I can help you try and recover the domain but the request has to come from the purchase owner. Acting quickly is important, so please reply to me as soon as you can.
Come back to me if you have any questions.
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