Domain Issues
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Hello.
I had a functioning website (www.inspiredlearning.ca). I wanted to see if I could change the domain to a different name and went into my settings and changed the domain on the settings to inceptopotenti.ca. This was a mistake because I had not validated or bought that domain. Unfortunately, I do not know how to return it to http://www.inspiredlearning.ca so that I can access the site… I can sign in to wordpress, but I cannot get to the website options.
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There is no domain mapping upgrade for inceptopotenti.ca. If you would like to use this domain you will first need to set up domain mapping.
There is information on how to set up domain mapping in our support documentation. https://en.support.wordpress.com/register-domain/
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re: purchasing upgrades
WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/
We have different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose. You can view all wp plan features here https://wordpress.com/pricing/ Add a plan for your site here: http://store.wordpress.com/plans/.
There are no monthly payment plans and no bulk deal upgrades. We are billed annually. We must pay for all upgrades in full at the time of purchase.
Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Read sure to read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
WordPress.com does not provide an email service for blogs on their sub domains or on custom domains. Please see these support docs
https://en.support.wordpress.com/add-email/
https://en.support.wordpress.com/email-forwarding/What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content. It can take up to 72 hours for domain propagation to take place throughout the internet but it doesn’t usually take that long. https://en.support.wordpress.com/domains/
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Your only options for payment are found here Payment Methods http://en.support.wordpress.com/payment/
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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Thank you very much…
Have I completely lost the old website??? I mistakingly (and stupidly) changed the domain name when I was in the site… now I cannot get back to the website because it isn’t set up.
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Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
That site is not hosted on WordPress.com, but is using the self-hosted WordPress.org software and is hosted with ehosts.com. Your site is most likely safe, but by changing the domain in your settings you’ve broken the connection between your domain and your site.
To reconnect you’ll most likely need to log into your control panel with the host and fix it via FTP (server) access. You can find the instructions to do that here:
https://codex.wordpress.org/Changing_The_Site_URL
If you need more help with this, please contact ehosts.com support directly, as only they have the access to the site that’s needed to help you.
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