Domain Issues

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  paigeawalker · Member · Jan 15, 2014 at 9:07 pm

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  Trying to cancel my domain that I just purchased because it screwed up my entire thing and changed the language so I can’t figure anything out and it just gives me an error when I try to do so.

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Jan 15, 2014 at 9:18 pm

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  Howdy,

  I’ve cancelled and refunded the purchase for you. Please note that our domain provider is experiencing an outage, so new domain purchases have been disabled until they’ve resolved the issue.

  We’ll post updates at https://en.forums.wordpress.com/topic/domain-management-and-purchases-not-available?replies=1

  Thanks!

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  paigeawalker · Member · Jan 15, 2014 at 9:26 pm

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  I still cannot access my page. It automatically changes it to paigeawalker.com How can I get back to my original wordpress?

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  kraftbj · Staff · Jan 15, 2014 at 9:30 pm

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  Hi,

  Try clearing your browser’s cache (instructions at Browser Issues). It’s likely your browser is retaining older information and haven’t checked to see if anything has changed.

  Thanks!

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  paigeawalker · Member · Jan 15, 2014 at 9:30 pm

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  Please put it back in English! It is in Chinese or something

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  kraftbj · Staff · Jan 15, 2014 at 9:38 pm

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  Hi,

  Can you visit http://en.wordpress.com ? That should fix you up on that end!

  Cheers!