Domain Issues

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  rootsrenewal · Member · May 24, 2012 at 12:50 am

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  Hello:

  I forwarded my yahoo domain name to the blogspot URL. Everything was fine for a couple weeks. However, now when I click on either address, my site will not pull up and the computer continues to search between the two URLs. I am starting a business and feel terrible people cannot get to my site. Thank you so very much!!!!

  Stephanie
  Blog url: http://rootsrenewal.wordpress.com/

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  bryanvillarin · Staff · May 24, 2012 at 1:22 am

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  Hi Stephanie,

  What’s your domain name?

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  rootsrenewal · Member · May 24, 2012 at 2:04 am

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  http://www.rootsrenewal.com

  Thank You!

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  jackiedana · Member · May 24, 2012 at 5:55 am

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  Stephanie,

  It looks like you have your domain mapping set up, but you need to update your nameservers at your domain registrar.

  The instructions for doing that are here:
  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  This help document from Yahoo should help you on their end (you will need to enter the WordPress.com nameservers into your domain registration account at Yahoo):
  http://help.yahoo.com/l/us/yahoo/smallbusiness/domains/domainfeatures/advanceddns/advanceddns-12.html

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  rootsrenewal · Member · May 24, 2012 at 10:33 pm

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  Thank you, Jackiedana. I did make the requested changes and the site is not working properly. Is that normal? Do I need to do anything differently.

  Thank You,

  Stephanie

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  staff-blorbo · Staff · May 24, 2012 at 10:36 pm

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  http://rootsrenewal.com/ appears to be working properly.

  It can take domain changes up to 72 hours (though usually much less) to propagate to your ISP. Unfortunately, we have no control over this as it all depends on how often your ISP refreshes their DNS cache.