Domain Lost

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  liuyesvps · Member · Oct 20, 2025 at 8:32 am

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  I can’t see the list of ***pay.com domain names，I have sent an email, but it has not been resolved

  1. I found transfer records for ***pay.com in the billing records
  2. The domain name has been renewed until 2029
  3. Search for domain registration on WordPress.com
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  staartmees · Member · Oct 20, 2025 at 9:31 am

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  What domain(s) are you exactly talking about? Or go to https://wordpress.com/site-profiler to find out who is the registrar and who is your hosting provider.

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  liuyesvps · Member · Oct 20, 2025 at 9:34 am

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  注册商 WordPress.com (登录)

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  staartmees · Member · Oct 20, 2025 at 9:54 am

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  That’s a link to wordpress.com. so again: what is the URL of your site(s)

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  liuyesvps · Member · Oct 20, 2025 at 10:16 am

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  I found transfer records for ssopay.com in the billing records

  

  

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  staartmees · Member · Oct 20, 2025 at 10:30 am

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  According to https://completedns.com/dns-history/ that domain is only registered by wordpress.com but was hosted by Cloudflare since 2023. Cloudflare removed your site on Oct 15th, so you must contact Cloudflare support to know why they removed your hosting.

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  liuyesvps · Member · Oct 21, 2025 at 12:21 am

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  Cloudflare only uses DNS, domain management should still be in WordPress, but now I can’t find the domain name list on WordPress and can’t see this domain name anymore

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  liuyesvps · Member · Oct 21, 2025 at 2:25 am

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  whois ssopay.com
     Domain Name: SSOPAY.COM
     Registry Domain ID: 1885671527_DOMAIN_COM-VRSN
     Registrar WHOIS Server: whois.sawbuck.com
     Registrar URL: http://www.wordpress.com
     Updated Date: 2025-10-13T15:27:13Z
     Creation Date: 2014-11-17T02:26:16Z
     Registry Expiry Date: 2029-11-17T02:26:16Z
     Registrar: Automattic Inc.
     Registrar IANA ID: 1531
     Registrar Abuse Contact Email: (email visible only to moderators and staff)
     Registrar Abuse Contact Phone: +1 877 273-3049
     Domain Status: clientHold https://icann.org/epp#clientHold
     Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited

  You can see the status “ClientHold”, which means the domain was suspended by your registrar, which is wordpress.com. You’ll need to contact them again.

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  liuyesvps · Member · Oct 28, 2025 at 12:12 am

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  Please help to handle it, thank you

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  avydun · Staff · Oct 28, 2025 at 4:53 am

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  Since you have an email request going with us, we will review and get back by email should we have any updates to share. Please do not open any more forum threads, thank you for your understanding.