Domain mail adress change
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I have already changed my domain mail adress but I have never checked my mail box since I had done it. So I could not click the link which you sent me before for verifying.
The problem is I forgot the password of my first domain adress ‘(email visible only to moderators and staff)’
I need to save my site, please contact me.. I believe that if you delete this account and send a new verification mail to my new mail ‘(email visible only to moderators and staff)’ I can handle it myself :)
Thank you!
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What is the URL of this domain?
What was the URL before you changed it?
Which URL did you change it to?Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi @dytnazgorguc, I don’t see any domains on this account. Which domain are you working with?
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I want ‘https://nazgorguc.com/’ to be bounded to this account. ‘dytnazgorguc’ I need to be the admin of this site.
Thank you :)
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@dytnazgorguc no problem.
You’ll need to log in as the current owner and follow these steps to transfer the domain ownership:
https://en.support.wordpress.com/move-domain/transfer-a-domain-to-another-wordpress-com-account/Then use these steps to transfer ownership of the site:
https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/If you get stuck, let us know what step you’re on and what’s going wrong, and we’ll go from there.
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But the problem is I can’t log in to my first account, because I already forgot the password and I deleted it’s mail adress. So I can’t even log in to my ex e-mail.
So maybe you can just add this account as admin or just move the site to this account.
All is up to you, because there is no way to log in my first account.
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Hmm, yeah we can’t “just” grant access to the account, but if you can prove ownership we’ll help. Or you might be able to get your old email back.
Can you get the last transaction ID? Don’t share it here, just let us know if you have it. Here’s how to find it:
https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receipt -
No, but I can send you my own ID card from Turkish Goverment. Why is this really hard? :( I don’t even remember which credit card was used for payment.
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It’s really hard because we want to protect your site. If we easily gave access to anyone who says they should have it, they could take over your site at any time.
Unfortunately the ID card from the Turkish government won’t help. We don’t collect government ID as people set up their sites, so we have nothing to compare it to.
But if you can get the transaction ID I mentioned, that will work well. Can you try this and confirm when you have the ID?
https://en.support.wordpress.com/transaction-id/#if-you-dont-have-access-to-the-receipt
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