domain management

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  kimpottery · Member · Oct 2, 2020 at 12:56 am

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  I own http://www.brilliantparentingsolutions.com, and it is paid up until December 20, 2020 but When I log in to WordPress it shows I have no domain. But I can type the domain on the internet and it comes up. Please help me attach it to my WordPress account. It is listed on nameservers NS1.wordpress.com and NS2 and NS3. The original registration date was 12-20-2018 at 00:21:05.0 if that is helpful.

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  shubhamgmath · Member · Oct 2, 2020 at 2:52 am

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  Hi kimpottery

  I think you are logged in to another account.

  Can you please check once if you are logged in with the same account from which you have purchased your domain?

  If this is the correct account then please follow the instruction given in the support document. This will help you to get on your purchases page where you will be able to see your domain and plans (whatever you have purchased)

  Let us know if you have further questions

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  shubhamgmath · Member · Oct 2, 2020 at 3:46 am

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  @kimpottery

  If this is the correct account then please follow the instruction given in the support document. This will help you to get on your purchases page where you will be able to see your domain and plans (whatever you have purchased)

  https://wordpress.com/support/manage-purchases/

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  fstat · Staff · Oct 2, 2020 at 6:47 am

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  Hi there,

  
  @shubhamgmath, is right. brilliantparentingsolutions.com is owned by a different account than the one you’re currently logged in. Please log in to that other account of yours and contact us again.

  If you cannot access that other account, please follow our Account Recovery guide:

  Recover Your Account