Domain mapped: now nothing visible

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  ckaltoft · Member · Dec 11, 2015 at 9:25 am

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  Thanks @noebiewan – I still get a whirring blank screen from that link.

  Thanks staff-doublebassd – it looks as if most of the world can see this website except me! I’m still getting a continually whirring blank screen now.

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  richardstonebiodanza · Member · Dec 11, 2015 at 10:16 am

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  Hello!
  I also need the zone record changed for my domain http://www.biodanza.ie
  Can someone change this for me?
  So far I’ve pointed the Nameservers towards WordPress in my host but not yet mapped the domain as it said to do the zone mapping first…
  And, for future reference, is it possible to do this myself somehow or does it need to be done by a staff member?
  Thank you!

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  ckaltoft · Member · Dec 11, 2015 at 11:28 am

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  Finally – can see it! Thanks everyone who’s helped! Just hoping it says visible and doesn’t disappear again next time I do an edit…

  Maybe you need to start a new thread as this sounds like a slightly different issue @richardstonebiodanza?

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  ckaltoft · Member · Dec 11, 2015 at 11:51 am

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  Oh for heavens sake – it’s gone invisible again! Why is this happening? staff-doublebassd can you please help? I can’t let people know about it if I can’t rely on it working.

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  staff-doublebassd · Staff · Dec 11, 2015 at 3:51 pm

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  Hmm…who is your Internet Service Provider? Would you happen to be in the UK and using TalkTalk as your ISP?

  We had some issues a few years ago with some ISPs in the UK blocking WordPress.com, which would explain why we all can see the site, yet you can only see it intermittently.

  https://en.forums.wordpress.com/topic/dashboard-errors-related-to-talktalk-isp-issue?replies=5#post-1690016

  Everything is set up correctly on both our end and Fasthosts end, so I’m guessing it has to be an issue with your ISP. Are you having any issues with any of your other sites?

  Let me know if you are still having any issues. I would try seeing if you can access your site outside of your home. If you can isolate the problem to your home, then it will help us figure out next steps.

  Thanks!

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  ckaltoft · Member · Dec 11, 2015 at 7:10 pm

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  Thanks staff-doublebassd. No we are in the UK but with zen not talk talk. My other sites have all been fine. This is the only one that’s .uk. I don’t know if that makes a difference?

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  staff-doublebassd · Staff · Dec 11, 2015 at 10:42 pm

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  I’ll look into seeing if we’ve had any issues with Zen lately, although I do not think that is the case. Did you ever get a chance to try accessing your site outside of your home? Let me know if that worked.

  This is the only one that’s .uk. I don’t know if that makes a difference?

  I do not see that being the problem although it’s not out of the realm of possibility. I’ll look into seeing if we’ve had trouble with that TLD as well.

  Thanks!

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  ckaltoft · Member · Dec 11, 2015 at 11:07 pm

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  Yes staff-doublebassd but before I left home the problem remained on my iMac and I can’t take that with me. It’s fine now on my iPad and iPhone away from home.

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  staff-doublebassd · Staff · Dec 14, 2015 at 4:56 pm

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  Can you visit and see the site intermittently, or is it completely invisible after seeing it the first several moments?

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  ckaltoft · Member · Dec 14, 2015 at 6:42 pm

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  Hi staff-doublebassd – it seems to be OK now, even on my iMac at home :-)

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  staff-doublebassd · Staff · Dec 14, 2015 at 8:29 pm

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  Awesome! Well, feel free to let me know if anything changes. And if anything specifically happens right before that change. =)

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  ckaltoft · Member · Dec 15, 2015 at 8:52 am

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  Thank you! I will try an edit and extra page later this week, so fingers crossed that doesn’t prompt any problems. Will let you know if it does.

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  staff-doublebassd · Staff · Dec 15, 2015 at 4:04 pm

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  Thanks!