Domain Mapping

• 

  leavemethefuckalonenow · Member · Mar 18, 2016 at 9:32 pm

  • Copy link
  • Add topic to favorites

  I requested a refund but I never got it verified and I still didn’t get my money back. What should I do?

• 

  jubins16 · Member · Mar 18, 2016 at 9:49 pm

  • Copy link

  Hi, I’ve added the modlook tag so staff can see this and respond. Can you describe the refund you’re looking for and the blog associated with it?

• 

  timethief · Member · Mar 18, 2016 at 10:03 pm

  • Copy link

  @juliemrichardson
  Please ask fo relevant information rather than just tagging threads for Staff.

  @http://leavemethefuckaloneblog.wordpress.com/

  Hi there,
  Please post the relevant details below.

  1. What is the URL of the domain?
  2. What is the underlying .wordpress.com URL?
  3. Which username account registered the underlying .wordpress.com URL and purchased the upgrade?
  4. When was the upgrade purchase made?
  5. When was the refund requested?

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

• 

  staff-doublebassd · Staff · Mar 19, 2016 at 12:07 am

  • Copy link

  Hi @leavemethefuckalonenow,

  I have refunded the purchase for the domain mapping subscription to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Feel free to let me know if you have further questions. Thank you!