domain mapping

resolvedesignsadmin · Member · Feb 13, 2017 at 2:39 am
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Hi, previously – with an older and different account to the one I have now – I have been able to map my domain for $13/yr. Now it seems like I have to upgrade to a premium account in order to be able to do this – having said that, I did come across an option to map a domain for $17/yr but when I tried to select that option it took me straight to upgrading to premium for A$129/yr …??

So my question is: is there a way to map a domain to my WordPress site without upgrading to Premium?

Cheers,
Anita

The blog I need help with is: (visible only to logged in users)
staff-zinnia · Staff · Feb 13, 2017 at 9:12 pm
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Hi Anita –

We do require a plan upgrade for domain mapping. You can do this with WordPress.com Personal for $35.88 / year and it comes with some other features (not just the mapping).

Here’s how you set it up: https://en.support.wordpress.com/map-existing-domain/

Check it out at wordpress.com/pricing/ and let me know if you have any other questions.
resolvedesignsadmin · Member · Feb 14, 2017 at 1:31 am
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Hi Liz,

Thank you for your response. I am happy to read that I can get the mapping with the personal plan – as I mentioned, anytime I went to map it it kept taking me to the premium option of $129/yr, which is a big jump from when I used to be able to map my domain for $13/yr.

Thanks again,

Anita
staff-zinnia · Staff · Feb 14, 2017 at 3:04 pm
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Hi Anita –

I completely understand that is quite a difference in fees. Can you try adding Personal from wordpress.com/pricing/ After you make the payment click on My Sites (upper left corner) and then Domains > Map it.

Let me know how that works out :)
resolvedesignsadmin · Member · Feb 27, 2017 at 6:03 am
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Hi Liz,

So sorry to take this long to get back to you. Would you believe that I only just mapped my domain this morning?

I had no problems actually mapping the domain and now we already come up in the first page of a Google search – but I have got a confusing problem. Since the mapping, our website has switched to a different version of our WordPress site.

It is difficult to explain but I think it has reverted to a site I must have been working on directly through a WordPress plug in on our IP’s dashboard. All of the pages I have worked on since (by logging in directly into WP) seem to be gone!! Is this something you can help with or do I need to go to our IP?

Cheers,
Anita
staff-zinnia · Staff · Feb 27, 2017 at 3:56 pm
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Hi Anita –

Which domain did you map to your WordPress.com account?
staff-zinnia · Staff · Feb 27, 2017 at 3:59 pm
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Right now, on this account, you have resolvedesigns.com.au mapped to resolvedesignsblog.wordpress.com.

https://resolvedesigns.com.au/ is showing a WordPress.com site as it should if mapped here.

I’m not sure I understand the question so more details would be helpful.
resolvedesignsadmin · Member · Feb 28, 2017 at 2:43 am
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Hi Liz,

This is what is so confusing – the domain and the account appear to be correct, however the account now seems to only show the site I was building months ago – not all of the work I have done since then (specifically in January). In January I switched from Shoreditch to 2017 template and I added a lot of content, including photos to the site and changed it completely and now all of that is gone.

It’s almost as though I have accidentally created two wordpress sites for Resolve Designs…???

Would it be possible for me to check if I have any other WP sites listed against my email address?
staff-zinnia · Staff · Feb 28, 2017 at 2:45 pm
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Good Morning –

I have found a similar site https://resolvedeigns.wordpress.com/ Does that look familiar? You’ll need to sign in to your other WordPress.com user account to access it. Once I hear from you under that account I’ll help get the mapping fixed up to the correct site.
anitajaneauthor · Member · Feb 28, 2017 at 11:13 pm
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Hi Liz,

Though that is my other WP account, that is not the site I was working on. Am I able to private message you my email addresses and you can tell me whether I have another account attached to them?

Thanks,
Anita
staff-zinnia · Staff · Mar 1, 2017 at 3:00 pm
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Hi Anita –

I’ve emailed the address at wordpress.com/me/account/ for the resolvedesignsadmin account. Please reply directly there.

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