domain mapping

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  ashishtheshoppingprocom · Member · May 28, 2017 at 7:47 am

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  Hi,

  By mistake i erroneously mapped my domain http://www.knowledgesource.com from the wrong account. I have deleted the mapping, however it still gives me an error. Can you please have the domain released

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 28, 2017 at 9:00 am

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  Hello @ashishtheshoppingprocom
  If you have mapped your domain(registered via WordPress) to a wrong site you can just change the DNS records of the domain to the correct one in order to map it to the correct site.

  Here’s the guide that might help you do that: https://en.support.wordpress.com/domains/custom-dns/

  Let us know if this helps. Thanks! 🙂

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  otpidusprime · Member · May 28, 2017 at 9:01 am

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  FYI:
  Currently, http://grow.knowledgesource.com/ seems to be using the follow nameserver records:

  ns1.mediatemple.net
  ns2.mediatemple.net

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  kokkieh · Staff · May 29, 2017 at 10:26 am

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  Hi there,

  The domain, knowledgesource.com, is registered with Media Temple, and is also hosted with them.

  That domain has never been mapped to any site on WordPress.com, nor has your username account ever owned a domain mapping upgrade.

  What is the exact domain that you mapped here, and using which username did you map it?