domain mapping
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The problem is connected with wordpress.com domain mapping tool. It should not ask you any payment for domain mapping, it’s their system bug and it is clearly mentioned on their support forum.
Site: https://moosejawexpress.wpcomstaging.com.
WP.com: Yes
Correct account: Yes -
Hi there!
Domain mapping is included with a paid plan. Your site must have a paid plan before you can connect a domain via domain mapping.
For this particular site, moosejawexpress.wpcomstaging.com, you need to upgrade to the WordPress.com Business plan or higher before you can connect your existing domain. That’s because the site previously had the WordPress.com Business plan which allowed features like third-party themes and plugins.
Those features are disabled right now, but the installed themes/plugins are still there on the site. So, in order to reactivate those and return the site to how it was before the Business plan expired, you’ll need to upgrade the site first.
You can upgrade the site to the Business plan by going to this link: https://wordpress.com/plans/moosejawexpress.wpcomstaging.com
After upgrading to Business, you can follow the instructions here to add a domain you already own elsewhere: https://wordpress.com/support/domains/map-existing-domain/
Let us know if you have more questions.
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