Domain Mapping

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  laikuanju · Member · May 8, 2015 at 2:45 pm

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  Hi. I used to map alwaystravelicious.com to kuanju.wordpress.com. Now I have shifted my blog to wordpress.org, which has the domain name of alwaystravelicious.com

  I received an email asking to renew the domain mapping, mapping alwaystravelicious.com to kuanju.wordpress.com. I already made the payment; then I realized I probably don’t need this anymore because I am already on wordpress.org.

  So I have two questions :
  1. Do I still need to do this mapping?
  2. If I don’t, how do I get a refund as I had already paid for it?

  Thank You.

  Lai

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · May 8, 2015 at 4:09 pm

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  1. Do I still need to do this mapping?

  The only reason you would need it is if you think that you still having traffic going to kuanju.wordpress.com or coming from the WordPress.com reader. If so, you might like to keep Domain Mapping in order to point that traffic to your new site.

  2. If I don’t, how do I get a refund as I had already paid for it?

  Absolutely. Just let me know what you decide and I would be happy to help.

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  laikuanju · Member · May 10, 2015 at 9:48 am

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  Hi Rootjosh.
  Thanks for the prompt response. I would like a refund. Do let me know what’s to be done. Thanks and have a good day :)

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  staff-ozmodiar · Staff · May 10, 2015 at 3:53 pm

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  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.