Domain Mapping

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  acrossfields · Member · Dec 31, 2015 at 11:55 pm

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  I purchased my domain name (.com) several years ago and had accidentally let it expire this past August and someone else nabbed it. I was pretty bummed, but that was my own fault.

  I registered as a .net instead, purchased it and everything. Now it won’t let me access ANY of the addresses. This includes th myname.wordpress.com that comes with an account, the myname.com and the myname.net. It says it is still mapped to the .com domain that I let expire and which I don’t own anymore. It will not let me map it to my .net domain name because it says it’s already mapped. And when I try to ‘renew’ it because it says it expired 134 days ago, it automatically tries to make me pay for the .com renewal mapping–but I don’t even OWN the .com anymore.

  I know this is all very confusing, but…my blog is absolutely not accessible anymore and I can’t figure out what to do.

  The blog is *supposed* to be acrossfields.net. It used to be acrossfields.com. And even acrossfields.wordpress.com doesn’t work.

  Can anyone please help me with this? Thank you so much! :)

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  micawbr · Member · Jan 4, 2016 at 1:25 am

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  While logged into the account, on the notice that says “Uh oh! Your blog’s domain acrossfields.com expired”, click the “Cancel this domain” link. If the expiration notice still appears after doing that, close your browser completely, restart it and visit the page that had the notice/banner.

  Another option: Log into the WordPress.com account that you used to buy the upgrade. From your Dashboard go to Store > My Upgrades. Next to the domain, click the cog icon, then click the cancel link. Here’s more info about cancelling upgrades: https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If neither of those work, add “modlook” to the tags for this forum thread to let WordPress.com staff know that you need assistance with this issue.

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  acrossfields · Member · Jan 4, 2016 at 9:10 pm

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  Thanks for the advice! Neither of those options are working, so hopefully someone from wordpress.com can help me out.

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  supernovia · Staff · Jan 5, 2016 at 3:49 am

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  Hi @acrossfields, it looks like it was only partially removed somehow. I’ve fixed this for you. Cheers!