domain mapping
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hi, i paid for domain mapping on your site. i’m not going to use it now, can i get a refund?
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Hi,
If it has been less than 48 hours since your domain purchase, you can get a refund.
Please see https://en.support.wordpress.com/refunds/ for more information regarding refunds.
Please feel free to write back if you need anything else.
Take care,
Onur
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What is the domain URL please?
Exactly which username account purchased the upgrade?
Exactly which underlying .wordpress.COM blog was the upgrade purchased for?
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note that when we need Staff help with issues Volunteers cannot resolve we type modlook into the sidebar tags on our forum threads. I did that for you.
From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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P.S. If you purchased a domain name via wordpress.com Staff need to know whether or not you want to keep the domain name and use it on another site.
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