Domain Mapping about to expire — Difficulty "renewing"

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  nogginater · Member · Jul 5, 2012 at 4:08 pm

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  I recieved an alert that our “domain mapping is about to expire” with a link, but I see nowhere to “renew”. I’ve clicked “My Upgrades” and it just shows me “Status:Expiring” in red. But have clicked all over the place to find where I can renew and I’m stumped.
  Blog url: http://cameronbrooks.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 5, 2012 at 4:10 pm

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  Have you tried here?
  Store > Domains
  there you will find this link “Manage Domain Subscriptions”

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  nogginater · Member · Jul 5, 2012 at 4:14 pm

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  Yes. Again, I see nothing about “renewing.”

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  nogginater · Member · Jul 5, 2012 at 4:15 pm

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  When I click “manage domain subscriptions” it brings me back to the “my upgrades” page that I was brought to from the link in the email notification.

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  auxclass · Member · Jul 5, 2012 at 4:17 pm

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  Are you logged in as the account that purchased the upgrade?

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  timethief · Member · Jul 5, 2012 at 4:18 pm

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  I’ll flag this thread for Staff attention. Please be patient while waiting.

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  timethief · Member · Jul 5, 2012 at 4:18 pm

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  ~~auxclass
  Good catch! Only the username account that purchased the upgrade can renew it.

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  nogginater · Member · Jul 5, 2012 at 4:20 pm

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  ok – that’s what I was wondering. My biz partner (on vacation) is the purchaser. Rats. OK – that is most likely the issue.