Domain Mapping Cancel!

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  ashwilton · Member · Sep 9, 2015 at 2:38 pm

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  I created a website called pawsandexplore.wordpress.com and mapped a bought domain name “www.pawsandexplore.co.uk” from 123 reg, i bought the £11 mapping on wordpress to link it to pawsandexplore.wordpress.com, but after having problems with 123 reg I deleted the wordpress site, but now cant use my domain with another wordpress site, nor can i cancel it and get a refund. Please help!

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Sep 9, 2015 at 2:44 pm

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  Not a problem! I have canceled your domain mapping subscription and refunded the charges back to you. It can take between 7-10 business days for the refund to reflect on your bank statement.

  Please let me know if you have any other questions.

  Take care,

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  ashwilton · Member · Sep 9, 2015 at 2:50 pm

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  Thank you! very grateful, don’t have any as of yet! cheers!

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  staff-doublebassd · Staff · Sep 9, 2015 at 3:09 pm

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  You’re quite welcome!

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  capitalenterprisedevelopment · Member · Sep 18, 2015 at 2:58 pm

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  I have cancelled my domain mapping with WordPress but I am still unable to use my domain http://www.capitalenterprisedevelopment.co.za and I have already updated my nameservers for my host.

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  staff-doublebassd · Staff · Sep 18, 2015 at 5:00 pm

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  @capitalenterprisedevelopment

  Based off of what I see on WHo’s hosting this, the nameservers are currently pointing away from WordPress.com and Vox Telecom is hosting your domain. If you are currently having issues with your domain, you might want to get in touch with them to see if they can resolve the issue. Since we do not host the domain, there is little we can do.

  Let me know if you have any questions.

  Thanks!