Domain mapping charge

  • Unknown's avatar
    scaredtobeawesome · Member ·

    How do I stop WordPress automatically charging for domain mapping and remove the mapping permanently. Note that the domain they are charging for doesn’t show in my list of associated domains.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi scaredtobeawesome,

    That’s correct, there are no upgrades owned by the account you are using to post here. If you have an email receipt, please log in to WordPress.com with the email address that was sent to and go to the Manage Purchases page to cancel the upgrade.

    If you don’t have an email receipt, please contact our payments team using the Contact Support » link (on the right). The transaction details can be submitted through that form — please do not share any transaction IDs or card details on these public forums.

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