Domain mapping charge
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I was charged $13 for a domain mapping charge for my blog jukeright.net. I no longer keep this blog active (last update was Dec 13) and intend to let the domain expire this month. Can I be refunded the $13?
Receipt ID: 11526916
The blog I need help with is: (visible only to logged in users)
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Sorry I didn’t realize I had the wrong blog selected in the dropdown. The blog I need help with is http://www.jukeright.net, NOT zmveiga.wordpress.com.
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Refunds are time limited. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
Note: It takes from 1 – 2 weeks for the refund to be received.See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
I tagged this thread for a Staff follow-up as you may want to retain the domain URL and use it elsewhere. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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