Domain mapping disappeared

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  wissensarbeiter · Member · Jun 22, 2018 at 1:34 pm

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  I purchased the Personal plan and got a discount because I already have purchased a domain mapping to wissensarbeiter.org. Then I canceled the purchase of the Personal plan and this also canceled the mapping of the domain. Could you please re-establish the mapping?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jun 22, 2018 at 3:37 pm

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  Hi there,

  I have successfully restored the domain mapping for wissensarbeiter.org.

  Let me know if there’s anything else I can do for you. I’m happy to help.

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  wissensarbeiter · Member · Jun 22, 2018 at 4:46 pm

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  Hi there,
  thanks for restoring the domain mapping so quickly. I’ve also purchased the “no ads” option. It seems that this feature isn’t working either after the cancellation of the purchasing of the personal plan. It seems, that a cancellation of a plan resets all the features included in the plan regardless of any other already paid features.
  Could you please “switch on” the “no ads” option again?

  Thanks in advance.

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  staff-zinnia · Staff · Jun 22, 2018 at 6:20 pm

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  No problem. Take a look, it should be fixed.