domain mapping doesn't work?

  • Unknown's avatar

    Though I am getting the following message from the domain helper, I still can’t see my site. Is it just the waiting time (Its been more than 48 hours) or there is something wrong? Please put me in the right direction.

    -message starts-

    Nameservers Validated!
    Congratulations! The nameservers appear to be set up correctly for facemindia.org.in.

    Less Information

    We require that your name server configuration include only the following servers or their numeric equivalents:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    Your name servers are as follows:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    Accordingly, your configuration is correct.

    A general DNS lookup for your blog returns the following information:

    ; <<>> DiG 9.8.1-P1 <<>> NS facemindia.org.in
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 29618
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;facemindia.org.in. IN NS

    ;; Query time: 112 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Sun May 18 01:21:11 2014
    ;; MSG SIZE rcvd: 35

    -message ends-

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,
    you were right, there was something wrong with the mapping process. I have reset the mapping. I might take up to 72 hours (usually much less) before the changes take place. Please let me know if the problem still persists (by simply replying to this message) if the mapping still doesn’t work.

    All the best,
    Boris

  • Unknown's avatar

    Thank you!
    I received a mail from you stating that “We at WordPress.com just wanted to let you know that we have set your new domain, facemindia.org.in, as the primary domain for your site, saranghills.wordpress.com.

    I was trying to set this domain for facemindia.wordpress.com

    Is it not possible? If not, can I create a separate facemindia.wordpress.com and have the domain facemindia.org.in mapped to this blog?

    Thank you for your reply and support.

    Gautham

  • Unknown's avatar

    Gautham, I’m sorry that was my mistake. I have fixed it. The current mapping is from facemindia.org.in to facemindia.wordpress.com

    As to your second question: you can always transfer your upgrades from one blog to another. The process is pretty simple and is described here: http://en.support.wordpress.com/my-upgrades/#transferring-upgrades (you don’t need to do anything now, as I have already performed this for you).

    Please let me know how this is working for you.

    Boris

  • Unknown's avatar

    Thank you so much!

    Now I am waiting for the site to come online.

    With you guys in the backend, I guess things will be fixed soon.

    Thank you once again,

    Gautham

  • Unknown's avatar

    I ran the domain helper once again. It says :

    Oops, No Primary Site Set
    There is no primary domain set for saranghills.wordpress.com. This means that although facemindia.org.in will forward to the site, facemindia.org.in will appear in the browser address bar. To learn more about setting a primary domain, please see our documentation.

    I checked the blog again (facemindia.wordpress.com) and there the primary domain is given and it is facemindia.org.in

    Is it some kind of a cache issue? Or are there something more to be done?

    Gautham

  • Unknown's avatar

    Thank you everyone, the site is up and running.

    Gautham

  • Unknown's avatar

    Hi Gautham.

    I’m happy everything works now as expected. I noticed that your site has a distinctive logo, but not an favicon. You may consider setting the site logo as a favicon using these instructions: http://en.support.wordpress.com/avatars/blavatars/

    All the best,
    Boris

  • Unknown's avatar

    Another thing,
    since the mapping product didn’t perform well, I added a $3 credit to your account. You will be able to use this credit in order to purchase any WordPress.com updates in the future.

    Happy blogging,
    Boris

  • Unknown's avatar

    Are we having trouble again with the domain? Since yesterday, the site has been having some trouble loading. Could you please check? Also advice if there is something that we should from our side.

    Thank you!

  • Unknown's avatar

    Hello again,

    At the time of writing your domain seems functioning correctly. I checked the internal records and they are correct too. Are you still experiencing this problem? Are you getting any error messages? If you do – what are they?

    All the best,
    Boris

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