Domain Mapping error issue

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  elinoarbareket · Member · Oct 28, 2016 at 11:25 am

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  Hi,
  I have the domain
  elinoarbareket.com
  It’s registered in the account of username elinoarbareket

  A few weeks ago I got a notice that it was about to expire on October 11. I tried to go to the purchase area as told, but the domain isn’t anywhere to be found for renewal or remove to another registrar.
  instead I get the message “Domain mapping upgrade not found”
  Please help me find my domain :)

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  staff-doublebassd · Staff · Oct 28, 2016 at 2:57 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore elinoarbareket.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  elinoarbareket · Member · Oct 28, 2016 at 3:15 pm

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  Thank you for the reply,
  Is there anything you need from me at the moment?

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  staff-doublebassd · Staff · Oct 28, 2016 at 7:31 pm

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  Nope, everything is good on your end. I’ll just touch base when I’m contacted by our registry partner.

  Thanks!

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  staff-loquaciousloon · Staff · Oct 29, 2016 at 1:40 pm

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  Hi @elinoarbareket!

  We’ve heard back from our domain partner and there are some additional details we need to sort out regarding your domain name. I’ve just sent an email with the necessary info – can you reply to that message when you receive it? Thanks! :)