Domain mapping expired

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  bolamuyis · Member · Dec 19, 2016 at 4:12 pm

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  How come it won’t let me renew it for $13. Why am I being asked to pay $99? I do not understand.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Dec 19, 2016 at 8:05 pm

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  Hello –

  I can help with this. First, I want to clarify that you are trying to map muyis.com?

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  bolamuyis · Member · Dec 19, 2016 at 9:32 pm

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  Hi Lizkarkoski,

  I already went ahead and made a the payment for $99 to reestablish the link between muyisdotcom.wordpress.com and the domain muyis.com but I still don’t understand the cost disparity. Why couldn’t I have just paid the $13?

  Am hoping I can get a refund for the difference $86.

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  staff-zinnia · Staff · Dec 20, 2016 at 3:34 pm

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  Good Morning –

  You are correct in that you were eligible to renew the mapping at $13 / year.

  I’ve processed the refund of $86. It could take up to ten business days to reach your account depending on your bank.

  Let me know if there’s anything else I can help you with!

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  bolamuyis · Member · Dec 21, 2016 at 8:07 pm

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  Good Afternoon Liz,

  I appreciate all your assistance on this matter. Happy holidays and thank you.

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  staff-zinnia · Staff · Dec 22, 2016 at 4:47 pm

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  No problem. I’m glad to help. Happy Holidays to you as well and take care :)