Domain mapping expired

  • Unknown's avatar

    Hi

    Haven’t been able to get my head around this domain mapping stuff, anyway, mine expired, upgraded to a personal plan yesterday, the website still not visible.

    I haven’t a clue what to do!

    Help!

    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Haven’t been able to get my head around this domain mapping stuff,

    Please consider looking at this support page for understanding domain mapping: https://en.support.wordpress.com/domains/map-existing-domain/

    anyway, mine expired, upgraded to a personal plan yesterday, the website still not visible.

    I haven’t a clue what to do!

    I am adding modlook tag for staff intervention as they are the ones who can help you with the problem you are facing.

    By the time they respond, may I request you to please confirm the username you use for logging the WordPress.com account that has the website facing this issue? Also, can you please confirm the website URL? Is it http://corkinterpreter.com/? This information will help the staff in offering quick solution to you.

    Hope this helps! :)

  • Unknown's avatar

    Hi Vaide

    Thanks for your reply – I have looked up stuff, but my still struggling to make sense of it.

    In any case, yes, http://www.corkinterpeter.com is the address.

    sucarey is my username.

    Thanks again!

    Suzanne

  • Unknown's avatar

    Hopefully this can be sorted quickly!

  • Unknown's avatar
  • Unknown's avatar
  • Unknown's avatar

    corkinterpreter.com isn’t working! Oh no!
    “Cork Sign Language Interpreting” is not available at the domain corkinterpreter.com right now. The mapping for this domain expired, and it has to be renewed.

    Was a modlook tag ever added to this thread for staff assistance? I’m adding one now.

  • Unknown's avatar

    Ok – do I have to do something!? Thanks!!!

  • Unknown's avatar

    You’ll just need to be patient as WordPress.com staff will respond within the next few hours. :)

  • Unknown's avatar

    I don’t know what the usual time scale is, but I’ve actually been waiting well over 24 hours, but yeah, grand, I’ll be patient!!

  • Unknown's avatar

    Hi there,

    Thanks for waiting while we look into this, the domain mapping for corkinterpeter.com was owned by the WordPress.com user cormacleonard.

    However, as the domain has expired and they had reached out letting us know they no longer wish to own the domain mapping upgrade I have removed it from there account.

    This allows you to register it as part of your recently purchased WordPress.com Personal plan. To buy the domain go to:
    https://wordpress.com/domains/add/corkinterpreter.wordpress.com

  • Unknown's avatar

    Hi,

    Brilliant – thank you – that makes sense (finally!)

    I’m getting a message that says :
    This domain was recently in use by someone else and is not available to map yet. Please try again later or contact support.

    What next?

    Thanks!

  • Hi there,

    The domain corkinterpeter.com has expired and it’s now available for registration again. You can register here:

    https://wordpress.com/domains/add/

    If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

  • Unknown's avatar

    beginning to feel very very inept here:
    clicked on the link above – I get a page offering 2 alternatives to the address I want (which is corkinterpreter.com) Or I can enter a name of my choice Or I can click Already own a domain?

    If I type in the name I want in the box, I get the message:
    This domain was recently in use by someone else and is not available to map yet. Please try again later or contact support.

    If I click that I already own it – use a domain I own – the next screen is:
    Transfer your domain away from your current registrar.

    I click this, the next screen is:
    Manage your domain and site together on WordPress.com.

    I type in the web address, I get:
    This domain was recently in use by someone else and is not available to map yet. Please try again later or contact support.

    What do I do now?

    Apologies for using text – don’t where/how to put in screenshots

    Thanks!

  • Hi @suzcarey, sorry for the trouble. Looks like some things were in flux with this domain’s ownership, but you should be able to register (not just map) the domain now.

    Can you start here?
    https://wordpress.com/domains/add/corkinterpreter.wordpress.com

    You may be able to just click the checkout button to proceed, as I was testing to be sure this would work for you. If not:

    Type corkinterpeter.com and you should be able to add the domain. You can choose contact info privacy (it’s included with your plan) and then enter the domain contact information. When you finish checking out, it will use the domain credit you have in place.

    If that does not happen, let us know, but I did test your account to confirm it should work.

    Also if you want to add screenshots, you can put them in wordpress.com/media and just update us here.

  • I just wanted to add as well, if you’re typing http://www.corkinterpeter.com and you’re being offered corkinterpeter.com — that’s fine. If you pick corkinterpeter.com then when you type http://www.corkinterpeter.com it will still show you the correct site.

  • Unknown's avatar

    Hi Supernovia

    That worked a treat, thanks so much.

    And the website was back running straight away – fantastic!

    Hope there’s a super wedding for the Supernovia – or a party at least!

    Suzanne

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