Domain mapping fee for pro bundle?

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  cascadesrock · Member · Dec 18, 2012 at 9:45 pm

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  When attempting to map a domain there is a $13 mapping charge. I purchased the $99 pro bundle and the information states “Your Pro Bundle includes a free credit to register a new domain for your blog, or to map an existing domain you already own.”

  The blog I need help with is: (visible only to logged in users)

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  zandyring · Staff · Dec 19, 2012 at 6:34 pm

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  Hi there,

  That’s correct; this would be covered by your bundle. When you run through all the steps, before you click the big blue “purchase” button, do you see an amount quoted to you, or is it set to $0.00? If you do see an amount, could you take a screenshot so I can see what you see? And of course, don’t complete the transaction if that is the case.

  Here’s a bit more information about how to take a screenshot:
  http://en.support.wordpress.com/make-a-screenshot/

  Cheers!

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  cascadesrock · Member · Dec 19, 2012 at 6:54 pm

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  Thanks for the reply – We went through it again and while the button says $13, nothing was charged. Sorry I goofed the screenshot! So while it says $13 is about to be charged, no charge that I can see was incurred.

  Thanks for the help!

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  zandyring · Staff · Dec 19, 2012 at 6:58 pm

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  Hi,

  And just to circle back around with you – I double checked your transactions, and I see the mapping and that no additional fee was charged. You’re all set!