Domain mapping issue

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  phmacomber · Member · Oct 8, 2015 at 1:49 pm

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  I need to map a subdomain we own (emergency.taylor.edu) to the tayloruemergency.wordpress.com but are getting an error message “Sorry but emergency.aylor.edu has not been registered yet therefore cannot be mapped.”

  We have checked our DNS settings and they seem correct. Please lend a hand in figuring out what we need to do yet.

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  fdhly · Member · Oct 8, 2015 at 2:13 pm

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  https://en.support.wordpress.com/map-subdomain/

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  phmacomber · Member · Oct 8, 2015 at 2:14 pm

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  we have already been through this. What am I missing?

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  phmacomber · Member · Oct 9, 2015 at 3:57 pm

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  Does this thread have anything to do with my issue staff-ozmodiar

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  timethief · Member · Oct 9, 2015 at 4:30 pm

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  I’m not clear why you are referring to rootjosh and I don’t see another thread of your here https://en.forums.wordpress.com/profile/phmacomber so I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  phmacomber · Member · Oct 9, 2015 at 6:26 pm

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  Thanks time thief; you did what I thought I was doing when I referred to rootjosh. I’ll look forward to some support help.

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  timethief · Member · Oct 9, 2015 at 6:32 pm

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  Please be patient while waiting for Staff to work their way through all threads that were tagged for their help with modlook before this one was tagged.

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  phmacomber · Member · Oct 9, 2015 at 7:29 pm

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  Will do; thanks again.

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  timethief · Member · Oct 9, 2015 at 7:37 pm

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  You’re welcome.

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  supernovia · Staff · Oct 9, 2015 at 10:36 pm

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  Hi, I’m not sure why it wasn’t letting you map that. We’ll be investigating, but in the meantime I’ve mapped the domain for you. You’ll just need to set up a CNAME to point here now:
  http://en.support.wordpress.com/domains/map-subdomain/

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  tugroup · Member · Oct 14, 2015 at 5:12 pm

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  Thank you for your help; we are good to go now.

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  narralomitierramihistoriagmailcom · Member · Oct 14, 2015 at 5:29 pm

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  Hi, I bought a domain a few hours ago and I dont find it. It says : ” you dont have a domain yet”. What can i do? plese helpl

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  supernovia · Staff · Oct 16, 2015 at 11:54 pm

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  @narralomitierramihistoriagmailcom I can see you resolved this elsewhere, and the original poster’s issue is solved too, so I’ll close this out. Cheers!

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  supernovia · Staff · Oct 23, 2015 at 4:11 pm

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  Though I’ve closed this thread, if anyone else is seeing a similar issue, please go ahead and open a new thread or get in touch with us here:
  http://en.support.wordpress.com/contact

  Thanks!