domain mapping not removed

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  aecolabs · Member · May 31, 2016 at 10:37 pm

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  i purchased an account and domain mapping for aecolabs.com. We changed our minds about hosting and canceled the account. We reset the primary domain and then deleted the domain mapping. The domain is still mapped. Please remove domain mapping.

  The blog I need help with is: (visible only to logged in users)

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  chrisrudzki · Member · May 31, 2016 at 11:19 pm

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  Okay, should be removed and refunded now.

  Let us know how we can make WordPress.com more useful to you! :)

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  aecolabs · Member · Jun 1, 2016 at 10:29 pm

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  it still doesn’t work. i’ve cleared the browser cache, tried another browser, rebooted, tried browsers on computers that i never used before, tried it on my phone, tried it at the library…. i still get the “Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain. ”

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  chrisrudzki · Member · Jun 2, 2016 at 7:02 pm

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  Hi there,

  That’s normal. You’d just need to update your name servers to your new host’s name servers. This is something you’ll do through your domain registrar.

  In fact, I see you’ve done so already :)