Domain mapping not working

  • Unknown's avatar
    casasubioli · Member ·

    I have registered the domain oriettarossi.it with Aruba, an Italian provider, and I would like to associate it to the site oriettarossi.wordpress.com. I purchased the domain mapping but it doesnt’ work.
    After configuring the nameservers and waiting 3 days without success, I have tried (uselessly) this sulution: http://it.forums.wordpress.com/topic/visualizzazione-blog-su-dominio-it?replies=9
    After opening a ticket, Aruba told me that I have to ask you to make some corrections, as specified in this message from the Italian registration authority:

    Risultato verifica configurazione: FAILED
    <?xml version=”1.0″ encoding=”UTF-8″ standalone=”yes”?>
    <dnsValidator:result xmlns:dnsValidator=”it.nic.dns.validator” version=”2.0″>
    <domain>oriettarossi.it.</domain>
    <status>FAILED</status>
    <validationId>8be13aff-9b31-48ba-817d-857ee280b6e6</validationId>
    <validationDate>2013-12-16T09:39:22.180+01:00</validationDate>
    <nameservers>
    <nameserver name=”ns1.wordpress.com.”>
    <address type=”IPv4″>192.0.80.93</address>
    </nameserver>
    <nameserver name=”ns2.wordpress.com.”>
    <address type=”IPv4″>69.174.248.148</address>
    </nameserver>
    <nameserver name=”ns3.wordpress.com.”>
    <address type=”IPv4″>207.198.112.47</address>
    </nameserver>
    </nameservers>
    <tests>
    <test name=”NameserversResolvableTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”NameserversAnswerTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”NameserverReturnCodeTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”AATest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”NSCompareTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”NSCountTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”CNAMEHostTest” status=”FAILED”>
    <detail name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <detail name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <detail name=”mx.oriettarossi.it.” status=”FAILED” queryId=”4″>Unresolvable host mx.oriettarossi.it.</detail>
    <detail name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”IPCompareTest” skipped=”true”/>
    <test name=”MXCompareTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”MXRecordIsPresentTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”SOAMasterCompareTest” status=”SUCCEEDED”>
    <nameserver name=”ns1.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns3.wordpress.com.” status=”SUCCEEDED”/>
    <nameserver name=”ns2.wordpress.com.” status=”SUCCEEDED”/>
    </test>
    <test name=”IPSoaTest” skipped=”true”/>
    </tests>
    <queries>
    <query id=”1″>
    <queryFor>ns1.wordpress.com.</queryFor>
    <type>ANY</type>
    <destination>local resolver</destination>
    <result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 44551
    ;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 5
    ;; QUESTIONS:
    ;; ns1.wordpress.com., type = ANY, class = IN

    ;; ANSWERS:
    ns1.wordpress.com. 12671 IN A 192.0.80.93

    ;; AUTHORITY RECORDS:
    wordpress.com. 12671 IN NS ns1.wordpress.com.
    wordpress.com. 12671 IN NS ns2.wordpress.com.
    wordpress.com. 12671 IN NS ns3.wordpress.com.
    wordpress.com. 12671 IN NS ns4.wordpress.com.
    wordpress.com. 12671 IN NS ns5.wordpress.com.
    wordpress.com. 12671 IN NS ns6.wordpress.com.

    ;; ADDITIONAL RECORDS:
    ns2.wordpress.com. 12671 IN A 69.174.248.148
    ns3.wordpress.com. 12671 IN A 207.198.112.47
    ns4.wordpress.com. 12671 IN A 192.0.81.10
    ns5.wordpress.com. 12671 IN A 69.174.248.149
    ns6.wordpress.com. 12671 IN A 207.198.112.48

    ;; Message size: 235 bytes</result>
    </query>
    <query id=”2″>
    <queryFor>ns2.wordpress.com.</queryFor>
    <type>ANY</type>
    <destination>local resolver</destination>
    <result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 43435
    ;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 5
    ;; QUESTIONS:
    ;; ns2.wordpress.com., type = ANY, class = IN

    ;; ANSWERS:
    ns2.wordpress.com. 12689 IN A 69.174.248.148

    ;; AUTHORITY RECORDS:
    wordpress.com. 12689 IN NS ns1.wordpress.com.
    wordpress.com. 12689 IN NS ns2.wordpress.com.
    wordpress.com. 12689 IN NS ns3.wordpress.com.
    wordpress.com. 12689 IN NS ns4.wordpress.com.
    wordpress.com. 12689 IN NS ns5.wordpress.com.
    wordpress.com. 12689 IN NS ns6.wordpress.com.

    ;; ADDITIONAL RECORDS:
    ns1.wordpress.com. 12689 IN A 192.0.80.93
    ns3.wordpress.com. 12689 IN A 207.198.112.47
    ns4.wordpress.com. 12689 IN A 192.0.81.10
    ns5.wordpress.com. 12689 IN A 69.174.248.149
    ns6.wordpress.com. 12689 IN A 207.198.112.48

    ;; Message size: 235 bytes</result>
    </query>
    <query id=”3″>
    <queryFor>ns3.wordpress.com.</queryFor>
    <type>ANY</type>
    <destination>local resolver</destination>
    <result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 36864
    ;; flags: qr rd ra ; qd: 1 an: 1 au: 6 ad: 5
    ;; QUESTIONS:
    ;; ns3.wordpress.com., type = ANY, class = IN

    ;; ANSWERS:
    ns3.wordpress.com. 12671 IN A 207.198.112.47

    ;; AUTHORITY RECORDS:
    wordpress.com. 12671 IN NS ns1.wordpress.com.
    wordpress.com. 12671 IN NS ns2.wordpress.com.
    wordpress.com. 12671 IN NS ns3.wordpress.com.
    wordpress.com. 12671 IN NS ns4.wordpress.com.
    wordpress.com. 12671 IN NS ns5.wordpress.com.
    wordpress.com. 12671 IN NS ns6.wordpress.com.

    ;; ADDITIONAL RECORDS:
    ns1.wordpress.com. 12671 IN A 192.0.80.93
    ns2.wordpress.com. 12671 IN A 69.174.248.148
    ns4.wordpress.com. 12671 IN A 192.0.81.10
    ns5.wordpress.com. 12671 IN A 69.174.248.149
    ns6.wordpress.com. 12671 IN A 207.198.112.48

    ;; Message size: 235 bytes</result>
    </query>
    <query id=”4″>
    <queryFor>oriettarossi.it.</queryFor>
    <type>ANY</type>
    <destination>ns1.wordpress.com./[IPAddress(address=/192.0.80.93, family=1)]</destination>
    <result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 28687
    ;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
    ;; QUESTIONS:
    ;; oriettarossi.it., type = ANY, class = IN

    ;; ANSWERS:
    oriettarossi.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
    oriettarossi.it. 300 IN A 76.74.254.120
    oriettarossi.it. 86400 IN NS ns1.wordpress.com.
    oriettarossi.it. 86400 IN NS ns2.wordpress.com.
    oriettarossi.it. 86400 IN NS ns3.wordpress.com.
    oriettarossi.it. 3600 IN MX 10 mx.oriettarossi.it.
    oriettarossi.it. 300 IN A 192.0.81.250
    oriettarossi.it. 300 IN A 76.74.254.123
    oriettarossi.it. 300 IN A 192.0.80.250
    oriettarossi.it. 300 IN A 66.155.9.238
    oriettarossi.it. 300 IN A 66.155.11.238

    ;; AUTHORITY RECORDS:

    ;; ADDITIONAL RECORDS:
    mx.oriettarossi.it. 14400 IN CNAME oriettarossi.it.
    ns1.wordpress.com. 14400 IN A 192.0.80.93
    ns2.wordpress.com. 14400 IN A 69.174.248.148
    ns3.wordpress.com. 14400 IN A 207.198.112.47

    ;; Message size: 324 bytes</result>
    </query>
    <query id=”5″>
    <queryFor>oriettarossi.it.</queryFor>
    <type>ANY</type>
    <destination>ns2.wordpress.com./[IPAddress(address=/69.174.248.148, family=1)]</destination>
    <result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 51495
    ;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
    ;; QUESTIONS:
    ;; oriettarossi.it., type = ANY, class = IN

    ;; ANSWERS:
    oriettarossi.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
    oriettarossi.it. 300 IN A 66.155.9.238
    oriettarossi.it. 300 IN A 192.0.80.250
    oriettarossi.it. 300 IN A 76.74.254.123
    oriettarossi.it. 300 IN A 192.0.81.250
    oriettarossi.it. 300 IN A 76.74.254.120
    oriettarossi.it. 86400 IN NS ns1.wordpress.com.
    oriettarossi.it. 86400 IN NS ns2.wordpress.com.
    oriettarossi.it. 86400 IN NS ns3.wordpress.com.
    oriettarossi.it. 3600 IN MX 10 mx.oriettarossi.it.
    oriettarossi.it. 300 IN A 66.155.11.238

    ;; AUTHORITY RECORDS:

    ;; ADDITIONAL RECORDS:
    mx.oriettarossi.it. 14400 IN CNAME oriettarossi.it.
    ns1.wordpress.com. 14400 IN A 192.0.80.93
    ns2.wordpress.com. 14400 IN A 69.174.248.148
    ns3.wordpress.com. 14400 IN A 207.198.112.47

    ;; Message size: 324 bytes</result>
    </query>
    <query id=”6″>
    <queryFor>oriettarossi.it.</queryFor>
    <type>ANY</type>
    <destination>ns3.wordpress.com./[IPAddress(address=/207.198.112.47, family=1)]</destination>
    <result>;; – HEADER – opcode: QUERY, status: NOERROR, id: 65529
    ;; flags: qr aa ; qd: 1 an: 11 au: 0 ad: 4
    ;; QUESTIONS:
    ;; oriettarossi.it., type = ANY, class = IN

    ;; ANSWERS:
    oriettarossi.it. 86400 IN SOA ns1.wordpress.com. hostmaster.wordpress.com. 2005071858 14400 7200 604800 300
    oriettarossi.it. 300 IN A 76.74.254.123
    oriettarossi.it. 300 IN A 66.155.9.238
    oriettarossi.it. 300 IN A 192.0.80.250
    oriettarossi.it. 300 IN A 192.0.81.250
    oriettarossi.it. 86400 IN NS ns1.wordpress.com.
    oriettarossi.it. 86400 IN NS ns2.wordpress.com.
    oriettarossi.it. 86400 IN NS ns3.wordpress.com.
    oriettarossi.it. 3600 IN MX 10 mx.oriettarossi.it.
    oriettarossi.it. 300 IN A 66.155.11.238
    oriettarossi.it. 300 IN A 76.74.254.120

    ;; AUTHORITY RECORDS:

    ;; ADDITIONAL RECORDS:
    mx.oriettarossi.it. 14400 IN CNAME oriettarossi.it.
    ns1.wordpress.com. 14400 IN A 192.0.80.93
    ns2.wordpress.com. 14400 IN A 69.174.248.148
    ns3.wordpress.com. 14400 IN A 207.198.112.47

    ;; Message size: 324 bytes</result>
    </query>
    </queries>
    </dnsValidator:result>

    The blog I need help with is: (visible only to logged in users)

  • kraftbj · Staff ·

    Hi,

    It appears the error is because of the presence of the MX record in your site’s DNS pointing to a host that doesn’t exist.

    On your DNS page at https://oriettarossi.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=oriettarossi.it , there was an MX record for MX 10 mx.oriettarossi.it.

    That record isn’t valid since “mx.oriettarossi.it” wasn’t defined by either a CNAME or an A record.

    In short, since that subdomain didn’t exist, Aruba reported the failed validation.

    I removed the entry for you. You’ll need to update the DNS entries for the MX record for your mail service. If MX 10 mx.oriettarossi.it. was provided by them, please ask them for either a CNAME or a A record we can use to define mx.oriettarossi.it.

    Please let me know if you have any questions or need anything else.

  • The topic ‘Domain mapping not working’ is closed to new replies.