Domain Mapping – oops!

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  remembermakers · Member · Jan 24, 2017 at 6:51 am

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  Hi there,

  I thought that I owned blog.remembermakers.com but it seems I don’t. Can I get a refund for the domain mapping fee? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  johnswalstash · Member · Jan 24, 2017 at 8:59 am

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  To whom it may concern,

  Happy new year.

  I am on Business upgrade and have registered a domain for mapping.

  Is there anyway that I can reset the domain for mapping to another domain?
  I just realized it wasn’t supposed to be registered.

  The blog I need your help with is:
  https://walstashtutmblog.wordpress.com/

  Appreciate your attention and help.

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  kokkieh · Staff · Jan 24, 2017 at 2:58 pm

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  @remembermakers

  The domain mapping upgrade for that domain belongs to the username, shannonmwest. You’ll need to be logged in as that username to make changes to or request a refund for that upgrade.

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  kokkieh · Staff · Jan 24, 2017 at 3:01 pm

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  @johnswalstash

  In future, please start your own thread rather than posting into an existing one, but additionally your business plan gives you access to live chat support 24/5 Monday to Friday, and US business hours over the weekend. You can start a chat via this link should you need help with anything:

  https://wordpress.com/help/contact

  But I’ve removed the domain mapping from your plan and restored the free domain, so you should now be able to add a different domain.