domain mapping paid for but no longer present in "My Domains"

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  heinzandgabrielle · Member · Aug 25, 2014 at 6:08 pm

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  In April I paid for domain mapping and it was working just fine. Friday I checked and the domain nextstepproduce.com was no longer being mapped to my wordpress blog. I looked in “My Upgrades” or “My Domains” and saw no evidence of my domain mapping purchase. I looked in billing history and I clearly paid for it in April 2014. It disappeared!

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Aug 26, 2014 at 9:14 pm

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  Hi there!

  I visited your domain, http://nextstepproduce.com/. I was able to see your site without trouble. Have you managed to fix your own mapping issue, or is there still something with which I can help?

  Your mapping expiration date is April 25, 2014, as seen here:

  https://nextstepproduce.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Please let us know if you have any other questions. Thanks much!

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  heinzandgabrielle · Member · Aug 27, 2014 at 11:49 am

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  this was my second post about the issue. Rootjosh fixed the problem yesterday. I was wondering if emails sent to an @nextstepproduce.com address while the mapping was down will still be delivered or if they are lost in the ether.

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  thatrobyn · Member · Aug 27, 2014 at 5:34 pm

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  Hi there.

  Ah, great. Glad Josh helped, and you’re all set with the mapping.

  I’ve sent a test email to the @nextstepproduce.com address. Please confirm if you receive it. Thanks!