Domain mapping problem

• 

  frenchgrace · Member · Dec 12, 2011 at 9:34 pm

  • Copy link
  • Add topic to favorites

  Hello, I have mapped my principal domain to an existing domain following instructions from the support documentation. But it maps to the Worpress website homepage and not my blog. Any advice ? I can’t seem to find information about this. Thanks in advance for your help. Best regards.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 12, 2011 at 9:40 pm

  • Copy link

  Your username is linked to the home page of WordPress.com and not to your blog.
  This URL http://onetinybanana.wordpress.com/ redirects to the home page of WordPress.com. Did you pay WordPress.com com for a domain mapping upgrade?
  What is the domain URL starting with http:// ?

• 

  staff-blorbo · Staff · Dec 12, 2011 at 10:30 pm

  • Copy link

  You appear to have your domain name forwarded to the main WordPress.com page.

  Per the guide at http://en.support.wordpress.com/domain-mapping/map-existing-domain/ please make sure that you are not forwarding your domain and the nameservers are set as:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

• 

  auxclass · Member · Dec 12, 2011 at 10:35 pm

  • Copy link

  This might be part of the problem:

  Name Servers:
  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com
  ns4.wordpress.com
  ns5.wordpress.com
  ns6.wordpress.com

  ns4, 5 & 6 are not valid name servers – you need to undo that part.

  http://who.is/whois/wordpress.com/

• 

  auxclass · Member · Dec 12, 2011 at 10:37 pm

  • Copy link

  Opps – seems your name even redirected the whois search –

• 

  frenchgrace · Member · Dec 12, 2011 at 10:41 pm

  • Copy link

  Dear Both, thanks for your prompt answers.

  @timethief : Yes I have paid the upgrade for domain mapping. The URL should be http://lapetitebanane.com it is added correctly to my list of domains, and set as principal domain.

  staff-blorbo : my registrar needs an IP address so I listed the 3 adresses shown in that link. I don’t know how I would have forwarded my domain. I am not very familiar with all this.

  Thanks again for your help, it is very much appreciated.

• 

  staff-blorbo · Staff · Dec 12, 2011 at 11:08 pm

  • Copy link

  We can’t do mapping via IP address, you’ll need to change your nameservers.

  Your domain is your property, so I recommend asking your registrar why they’re refusing to allow you to alter your nameservers.

• 

  beehobbs · Member · Dec 13, 2011 at 7:12 pm

  • Copy link

  Hi – I’m having problems too. I have changed the server names to NS1 etc…..but can’t now complete the mapping as when I click on the Store in the dashboard it doesn’t take me anywhere. There’s no option to upgrade or add the domain. I know it works because I have done it with WP before.

  Clicking on store just seems to refresh the page.

• 

  staff-blorbo · Staff · Dec 13, 2011 at 9:18 pm

  • Copy link

  Can you please try clearing your browser’s cookies and cache?

  Solve Common Browser Issues

• 

  frenchgrace · Member · Dec 14, 2011 at 9:11 pm

  • Copy link

  Hi – thanks Macmanx you were right all the way – I have contacted my registrar to change the servernames to do mapping instead of via IP address. and then I cleared my cache and cookies. And it now works ! Thanks very much for your help ! Best regards.

• 

  staff-blorbo · Staff · Dec 14, 2011 at 9:27 pm

  • Copy link

  You’re welcome!