Domain Mapping Problem

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  beetle22 · Member · Oct 2, 2013 at 3:55 am

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  My problem – I had a wordpress blog (zazzydoo.wordpress.com) and paid to have my domain (www.thatswhatsheread.com.au) mapped to that blog. Since then, I deleted the wordpress blog (zazzydoo.wordpress.com) and then opened a new one (thatswhatshereadblog.wordpress.com).

  I tried to map the domain (www.thatswhatsheread.com.au) to my new wordpress blog, but it refuses as the domain is still linked to the deleted blog (zazzydoo.wordpress.com). I cannot cancel and remap it either; I just get an error code saying that as the address is mapped to the zazzydoo.wordpress.com blog, I cannot re-map to a new blog.

  I would transfer the mapping, but as the zazzydoo.wordpress.com blog is deleted, I am stuck!

  Is it possible to either:

  – Transfer my purchased domain mapping of http://www.thatswhatsheread.com from my old blog to the new http://www.thatswhatshereadblog.wordpress.com
  – cancel the domain mapping of http://www.thatswhatsheread.com to zazzydoo.wordpress.com so that I can re-purchase domain mapping to my new blog

  I’d love some advice about how to do either of these things.

  I contacted support about this, but I haven’t received a reply…

  The blog I need help with is: (visible only to logged in users)

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  beetle22 · Member · Oct 2, 2013 at 2:22 pm

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  And can someone give some idea about roughly how long it should take for the support team to reply to an email? This domain mapping issue is really causing a lot of trouble…

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  kevmarsden · Member · Oct 5, 2013 at 7:25 pm

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  @beetle22, I’m responding to your support email.