Domain Mapping Question

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  jobinatinnemans · Member · Dec 31, 2015 at 5:56 pm

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  Hi,

  I own the domain blatnova.co.uk and wish to have it mapped to my blatnova.wordpress.com domain. I have paid the fee to wordpress and updated the NS records from my domain provider but after a couple of days the domain still maps to the old content rather than my wordpress site. When I look at whatsmydns.com it shows a mixture of the old and new IP addresses? There are A records in both the domain provider and the wordpress domain, would that cause a problem? When I tried deleting the A record from my old domain the name resolution failed when trying to do nslookups.

  Any ideas?

  thanks

  The blog I need help with is: (visible only to logged in users)

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  jobinatinnemans · Member · Jan 4, 2016 at 8:38 pm

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  Hi, I still need help with this….

  After several days now, my domain is still not mapped to my wordpress domain.

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  jobinatinnemans · Member · Jan 4, 2016 at 8:39 pm

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  When I look at whatsmydns now, it just shows the old IP address for the A record for blatnova.co.uk.

  What needs to change?

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  supernovia · Staff · Jan 5, 2016 at 3:44 am

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  Hi @jobinatinnemans, thanks for your patience. Have you been changing the settings?

  I was able to load up your site here, but when I do a WHOIS search, I can see the domain is still pointed at other nameservers:

  WHOIS

  

  This can happen if you’re changing the settings back and forth. It could also happen if they aren’t saving properly with your registrar.

  Will you make sure the domain is pointed to these name servers?

  ns1.wordpress.com
  ns2.wordpress.com
  ns3.wordpress.com

  Once that’s done, please wait so we can check the settings from our side. You’ll want to avoid changing them back to the other name servers.

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  jobinatinnemans · Member · Jan 5, 2016 at 9:16 am

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  Hi,

  thanks for the response. It has been five days since I last made any changes to the DNS records. Do you have any idea why it may still be pointing at the old nameservers and why when I looked through whatsmydns (that I was recommended to use by a WordPress staff member) all NS records point to the wordpress nameservers?

  thanks

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  supernovia · Staff · Jan 5, 2016 at 6:10 pm

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  @jobinatinnemans, if it’s been five days since you’ve made any changes, they aren’t saving properly at the registrar. Please let them know the domain isn’t returning proper nameservers, and give them the link and the screenshot I gave you.

  I would imagine that updating them one more time (even something as simple as listing ns2.wordpress.com before ns1.wordpress.com so it has something to save) may help, but I would suggest you have them take a look to be sure.

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  jobinatinnemans · Member · Jan 5, 2016 at 7:21 pm

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  OK. I will get in touch with them. Thanks.

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  supernovia · Staff · Jan 5, 2016 at 10:01 pm

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  Thanks, let us know what you find out. This one is puzzling.

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  jobinatinnemans · Member · Jan 8, 2016 at 9:00 pm

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  It was puzzling to me as well until I found out that my domain name was actually sourced through a different provider than the one that was previously hosting the data. Once I changed the DNS records for that site it all started working again. Thanks for your input, I appreciate it.

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  supernovia · Staff · Jan 8, 2016 at 9:27 pm

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  Oh good, I’m glad it’s working now @jobinatinnemans :) Cheers!