Domain Mapping Quit Working

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  srbqcs · Member · Nov 29, 2018 at 2:33 am

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  I have a paid premium plan, but my domain quit working. The primary domain should be http://www.pgarcoc.org. That domain is purchased through GoDaddy and has been paid for through December 2019. The name servers are set correctly to WordPress. I am still getting an error that someone else is using the domain, but that is incorrect. I own the domain and it has been on this account since it was created in October of 2017. I need this fixed as soon as possible.

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 29, 2018 at 5:02 pm

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  Hi –

  Please write to me from the pgarcoc account. That’s the account owning the upgrade you’ve written to us about.

  The WordPress.com plan needs to be renewed annually just like the domain registration does through GoDaddy. It takes both the registration + mapping being active for the site to stay online.