Domain mapping refund

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  dbresnickcpa · Member · Sep 17, 2013 at 3:49 pm

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  I was recently charged $13 for domain mapping on a blog I don’t even use anymore. Months ago I logged into my blog and changed the mapping so it didn’t do it anymore. Apparently it didn’t work because I was just charged the annual $13 again.

  I really want this refunded because I don’t want the mapping anymore.

  How can I get this refunded?

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  timethief · Member · Sep 17, 2013 at 3:51 pm

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  Provided you are logged in under the same username account that purchased the upgrades, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.

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  auxclass · Member · Sep 17, 2013 at 4:18 pm

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  Also be sure to turn off Automatic Renewal to keep from going through this next year

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  dbresnickcpa · Member · Sep 17, 2013 at 4:42 pm

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  Aux, that is what I meant to say…that I turned off auto renewal. At least that is what I thought I did.

  When logged in as an admin to my blog, I can’t even find the screen that allows for domain mapping. It seems like wordpress has been redesigned since I last logged in back in June. And when I go to the store, it doesn’t show any upgrades purchased.