Domain mapping refund
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Hi WordPress team!
I would like to ask whether the refund for Domain Mapping you are offering is valid just for the first time you map a domain, or is it possible to get the refund after you have cancelled after a year of mapping service.
Initially I mapped my domain, but after that I self-hosted the site. I have missed out that auto-renewal for mapping is active in my wordpress.com account. It was renewed on the 15th March. I cancelled it last Friday, but still no refund is available on my side.
The address I had initially mapped is http://echka.hno3.org/
And since 6 days have already passed I am not sure whether I could expect the refund or not :)
Thank you in advance for your answer!
The blog I need help with is: (visible only to logged in users)
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Hello, I think Staff can refund the domain upgrade renewal because it’s within 30 days since it was renewed. I’ve tagged this thread for a Staff follow-up. Please wait for their reply and subscribe to this thread (if you haven’t yet) by clicking Subscribe to Topic on the right side so that you are notified when they do.
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I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.
Please let me know if there is anything else I can do for you.
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